Beautiful dental clinic with very friendly staff. The moment you walk into clinic it has a nice ambience and very clean and spotless. I was looking for a dentist when moving from interstate and found a great one in dr navdeep kaur.
She is very nice and friendly and makes you feel very calm and relaxed while also being an incredible dr. Thanks again.
Kind regards Danny.
Trilogy “Trilogy” y
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March 31, 2026
The reception staff were exceptionally professional and welcoming, which made the overall experience even more disappointing. Unfortunately, the dentist (a young brunette lady) I saw displayed a noticeably dismissive and unprofessional attitude throughout the appointment. Communication was poor, with little effort made to clearly explain procedures or address concerns, leaving me feeling uninformed and undervalued as a patient. Rather than addressing the concerns I had, she dismissed it completely saying it didn’t line up with “what she was seeing”.
It is genuinely concerning that a healthcare professional in a role centred around patient care and trust would deliver such a below average service, especially in Australia.
If I was the owner of this clinic, I’d be having a very serious conversation with said dentist about their level of care and how they treat and speak to patients.
Sena Veljkovic
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May 19, 2026
My experience with both administration and dentist is very positive.
Dr Fatma Abdelaal is just an incredible dentist as well as a human being.
I am so grateful for her effort.
EC
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January 17, 2026
Being a nervous patient, my experience was very good. They were kind and gentle and put me at ease. I have two more appointments and an not nervous at all about going back. 😁
Daniela Bockett
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December 10, 2025
The admin staff is absolutely beyond useless. It is now the 3rd time that they have mucked up my appointments. I have turned uo today to get my filling fixed and they did not have me in the system. I rung them last week following their message that my dentist would be unavailable and to reschedule which I did. I specifically asked the receptionist on the phone 3 times for the appointment date and time knowing that they mucked up the last 2 times I came and the exact same thing happened again!!!! How hard is it to make an appointment!!!! I had to take time of work and yet again instead of an hour off I am having to take longer or reschedule! This is unacceptable! To have it happened once may be but 3 times now is beyond the joke! Might need to consider going somewhere else
Our Address
Runaway Bay Centre, 10-12 Lae Dr, Runaway Bay QLD 4216, Australia
Beautiful dental clinic with very friendly staff. The moment you walk into clinic it has a nice ambience and very clean and spotless. I was looking for a dentist when moving from interstate and found a great one in dr navdeep kaur. She is very nice and friendly and makes you feel very calm and relaxed while also being an incredible dr. Thanks again. Kind regards Danny.
The reception staff were exceptionally professional and welcoming, which made the overall experience even more disappointing. Unfortunately, the dentist (a young brunette lady) I saw displayed a noticeably dismissive and unprofessional attitude throughout the appointment. Communication was poor, with little effort made to clearly explain procedures or address concerns, leaving me feeling uninformed and undervalued as a patient. Rather than addressing the concerns I had, she dismissed it completely saying it didn’t line up with “what she was seeing”. It is genuinely concerning that a healthcare professional in a role centred around patient care and trust would deliver such a below average service, especially in Australia. If I was the owner of this clinic, I’d be having a very serious conversation with said dentist about their level of care and how they treat and speak to patients.
My experience with both administration and dentist is very positive. Dr Fatma Abdelaal is just an incredible dentist as well as a human being. I am so grateful for her effort.
Being a nervous patient, my experience was very good. They were kind and gentle and put me at ease. I have two more appointments and an not nervous at all about going back. 😁
The admin staff is absolutely beyond useless. It is now the 3rd time that they have mucked up my appointments. I have turned uo today to get my filling fixed and they did not have me in the system. I rung them last week following their message that my dentist would be unavailable and to reschedule which I did. I specifically asked the receptionist on the phone 3 times for the appointment date and time knowing that they mucked up the last 2 times I came and the exact same thing happened again!!!! How hard is it to make an appointment!!!! I had to take time of work and yet again instead of an hour off I am having to take longer or reschedule! This is unacceptable! To have it happened once may be but 3 times now is beyond the joke! Might need to consider going somewhere else