I’m so glad I found The Dental Lounge with the dentist Dr. Kate. She is absolutely amazing made me feel so calm and relaxed every time I did have a fear of the dentist and didn’t go for a long time but after finding Kate I go every six months And the experience is great. She make sure that I am comfortable, relaxed and calm so if you have a phobia about the dentist, I do suggest you see Dr. Kate cause she cured mine and just one more thing, the receptionist staff are always so pleasant And helpful so from the moment you walk through n ,it’s a great experience
Rob McKinnon
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June 12, 2025
I am petrified about Dentist visits, and today no exception.
BUT.. Without a doubt, the calming nature and attentiveness of the staff at today's visit was a massive relief, and for me was a big step.
Once my appointment was over, after a little emotional meltdown before and during my procedure (sorry about that.. )
I actually made another appointment to see them again in a couple of weeks to continue with more work I need done.
Cannot thank all the staff at the Lounge enough for their efforts in helping me today.
HIGHLY RECOMMEND
Taylor McNamara
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August 21, 2025
Highly recommend the dental lounge! I saw Nicolette for my check up and clean and was very impressed with her professionalism and attention to detail! Reception staff were very welcoming and friendly also.
Rodrigo Souza
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July 22, 2025
Extremely disappointed with the lack of ethics and professionalism at Robina Dental Lodge.
I came to the clinic to repair a broken front tooth, and the experience was frustrating from the very beginning. During the first appointment, the dentist was casually chatting with her assistant throughout the procedure. When she said she was done, I was shocked — the tooth was noticeably shorter than the other, completely breaking the symmetry of my smile.
She tried to adjust it but repeatedly asked “is it okay now?” — clearly unsure of what a proper result should look like. That’s when I lost trust completely. A dentist who can’t independently assess whether a front tooth is too short or too long simply lacks professional judgment. First it was too short, then too long — she had no reference point and no control over the aesthetic result.
The clinic scheduled a follow-up appointment to fix the mistake. I was seen by their senior dentist, who evaluated the situation. After I insisted, he admitted he could not fix the result and promised a refund, which I appreciated at the time.
But that honesty didn’t last.
In the following weeks, I exchanged multiple emails and submitted everything they asked for — including technical photos clearly showing the asymmetry using visual markers and clinical annotations. The difference between the two front teeth is clearly visible even to a non-professional, and the markings make it indisputable. Still, the clinic chose to deny responsibility, claiming in writing that the work was “within acceptable parameters.”
So:
• They did poor, visibly uneven dental work.
• They promised to fix it, then admitted they couldn’t.
• They promised a refund.
• And then they refused it anyway — even after seeing clear technical evidence.
This has cost me time, money, and confidence. I’ve missed two workdays and now have to seek proper treatment elsewhere.
This is not a question of opinion — the asymmetry is visible, proven, and professionally documented. And yet, they dismissed it.
I strongly advise others to stay away from this clinic if you expect accountability, ethics, or competent aesthetic care.
Rodrigo Souza
Melanie Noble
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June 13, 2025
I get very anxious about visiting the dentist. I had such a good experience. Dr Senthal took it slow at my pace and did everything to make me comfortable. The booking process and admin staff were also lovely.
I highly recommend.
I’m so glad I found The Dental Lounge with the dentist Dr. Kate. She is absolutely amazing made me feel so calm and relaxed every time I did have a fear of the dentist and didn’t go for a long time but after finding Kate I go every six months And the experience is great. She make sure that I am comfortable, relaxed and calm so if you have a phobia about the dentist, I do suggest you see Dr. Kate cause she cured mine and just one more thing, the receptionist staff are always so pleasant And helpful so from the moment you walk through n ,it’s a great experience
I am petrified about Dentist visits, and today no exception. BUT.. Without a doubt, the calming nature and attentiveness of the staff at today's visit was a massive relief, and for me was a big step. Once my appointment was over, after a little emotional meltdown before and during my procedure (sorry about that.. ) I actually made another appointment to see them again in a couple of weeks to continue with more work I need done. Cannot thank all the staff at the Lounge enough for their efforts in helping me today. HIGHLY RECOMMEND
Highly recommend the dental lounge! I saw Nicolette for my check up and clean and was very impressed with her professionalism and attention to detail! Reception staff were very welcoming and friendly also.
Extremely disappointed with the lack of ethics and professionalism at Robina Dental Lodge. I came to the clinic to repair a broken front tooth, and the experience was frustrating from the very beginning. During the first appointment, the dentist was casually chatting with her assistant throughout the procedure. When she said she was done, I was shocked — the tooth was noticeably shorter than the other, completely breaking the symmetry of my smile. She tried to adjust it but repeatedly asked “is it okay now?” — clearly unsure of what a proper result should look like. That’s when I lost trust completely. A dentist who can’t independently assess whether a front tooth is too short or too long simply lacks professional judgment. First it was too short, then too long — she had no reference point and no control over the aesthetic result. The clinic scheduled a follow-up appointment to fix the mistake. I was seen by their senior dentist, who evaluated the situation. After I insisted, he admitted he could not fix the result and promised a refund, which I appreciated at the time. But that honesty didn’t last. In the following weeks, I exchanged multiple emails and submitted everything they asked for — including technical photos clearly showing the asymmetry using visual markers and clinical annotations. The difference between the two front teeth is clearly visible even to a non-professional, and the markings make it indisputable. Still, the clinic chose to deny responsibility, claiming in writing that the work was “within acceptable parameters.” So: • They did poor, visibly uneven dental work. • They promised to fix it, then admitted they couldn’t. • They promised a refund. • And then they refused it anyway — even after seeing clear technical evidence. This has cost me time, money, and confidence. I’ve missed two workdays and now have to seek proper treatment elsewhere. This is not a question of opinion — the asymmetry is visible, proven, and professionally documented. And yet, they dismissed it. I strongly advise others to stay away from this clinic if you expect accountability, ethics, or competent aesthetic care. Rodrigo Souza
I get very anxious about visiting the dentist. I had such a good experience. Dr Senthal took it slow at my pace and did everything to make me comfortable. The booking process and admin staff were also lovely. I highly recommend.