I had the exact same experience. I paid for treatments in advance, and then the business suddenly closed without any proper notice. I’ve tried contacting them through calls, messages, and emails but received no response and no refund. This situation is extremely unprofessional and unfair to customers. I hope everyone affected is able to get their money back.
Rosalyn Jackwitz
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May 10, 2026
Rip off merchants! The Robina store sold me 3 skin needling treatments a couple of weeks ago and made a further appointment for a month later. They then closed the store within a couple of weeks and have also since closed their other stores at Australia Fair and Capalaba Park. Absolutely no contact about my upcoming appointment or to refund the services I have paid for that I can no longer redeem. They are not responding to calls, emails or messages on social media.
Tessa Carter
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May 11, 2026
Business closed without warning. I bought a package of 3 skin needling sessions and need to be reimbursed. I have sent an email, text and called. I will be seeking a chargeback from services, if I do not hear anything in 14 days.
Mathew Hendy
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February 05, 2026
Had the pleasure of meeting and being served by Phillie today. She is very thorough, communicates well, knowledgeable and makes you feel at home. Highly recommended
Libi Bawden
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December 18, 2024
Tiffany and the team were amazing so efficient so professional and the pricing is so reasonable. They make it easy to be your best self.
Our Address
Shop G090 Australia Fair Shopping centre, 42 Marine Parade, Southport QLD 4215, Australia
I had the exact same experience. I paid for treatments in advance, and then the business suddenly closed without any proper notice. I’ve tried contacting them through calls, messages, and emails but received no response and no refund. This situation is extremely unprofessional and unfair to customers. I hope everyone affected is able to get their money back.
Rip off merchants! The Robina store sold me 3 skin needling treatments a couple of weeks ago and made a further appointment for a month later. They then closed the store within a couple of weeks and have also since closed their other stores at Australia Fair and Capalaba Park. Absolutely no contact about my upcoming appointment or to refund the services I have paid for that I can no longer redeem. They are not responding to calls, emails or messages on social media.
Business closed without warning. I bought a package of 3 skin needling sessions and need to be reimbursed. I have sent an email, text and called. I will be seeking a chargeback from services, if I do not hear anything in 14 days.
Had the pleasure of meeting and being served by Phillie today. She is very thorough, communicates well, knowledgeable and makes you feel at home. Highly recommended
Tiffany and the team were amazing so efficient so professional and the pricing is so reasonable. They make it easy to be your best self.